At Gramo AI, your satisfaction matters most. We aim to make our refund and cancellation process straightforward, transparent, and respectful of your time.
Refund Policy
If you’re not satisfied with your experience on Gramo, you can request a refund within 48–72 hours of purchase. Our team reviews each request individually to ensure a fair resolution and issues refunds promptly after verification.
Refunds are processed back to your original payment method. Depending on your bank or payment provider, it may take a few business days for the amount to reflect in your account.
Cancellation Policy
You can cancel your subscription or plan renewal at any time through your account dashboard. Cancellations will take effect at the end of your current billing cycle, ensuring uninterrupted access until then.
Once cancelled, you will not be charged for future cycles. If a cancellation request is made soon after renewal, you may still be eligible for a refund within our 48–72 hour window.
How to Request a Refund
To initiate a refund, simply email us at founders@gramo.ai with your registered email address and payment details. Our team will confirm your request and process it within 48–72 hours.
Email: founders@gramo.ai
Refund Window: Within 48–72 hours of purchase
We’re committed to fairness and transparency — if you have any questions about refunds or cancellations, please don’t hesitate to reach out. Your trust fuels everything we build at Gramo.